Starlightpremiumcontent's Term of Service

Last update: July 2020
Welcome to starlightc.com.

The following terms of service (these "Terms of Service"), govern your access to and use of the Starlightpremiumcontent website, including any content, functionality and services offered on or through www.Starlightc.com (the "Site") referred hereto as "Starlightpremiumcontent", “Agency”, "we" or "us".

Please read the Terms of Service carefully before you start to use the Site. By using the Site, opening an account or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree to be bound and abide by these Terms of Service and our Privacy Policy, found here, incorporated herein by reference. If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Site. For more detailed policies surrounding the activity and usage on the Site, please access the designated articles herein.

This Site is offered and available to users who are 13 years of age or older. If you are under 13 you may not use this Site or the Starlightpremiumcontent services. By using this Site, you represent and warrant that you are of legal age and have the full capacity to form a binding contract and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.

Our Customer Support team is available 24/7 if you have any questions regarding the Site or Terms of Service. Contacting our Customer Support team can be performed by submitting a request here.

The original language of these Terms of Service, as well as all other texts throughout the Site, is English. Starlightpremiumcontent makes available this translation for convenience only. In case of conflicts between the original English version and any translation, the English version shall prevail.

Key Terms Overview (Main terms, in a nutshell)

CLIENTS
Basics
Clients place order for desired service at a flat rate as provided on the site. Purchasing

LOCAL CURRENCIES

TAXES

WRITERS
Basics

Gigs®
Gigs created on Starlightpremiumcontent are Agency Generated Content.

ORDERS
Basics Orders Reviews

Disputes and Cancellations

BASICS

ORDER CANCELLATIONS
  • Active Orders (after the Client submits their requirements and before the Writer delivers on Starlightpremiumcontent)
  • The Writer is late and unresponsive for more than 24 hours while the order is marked as Late.
  • Users are abusive towards the other party through threats of low ratings or leveraging order materials (such as logins, personal information) against each other.
  • Users supplied or included copyright/trademark infringing materials as part of the Client’s requirements or the Writer’s delivery.
  • The user is no longer an active Starlightpremiumcontent user due to Terms of Service violations or closure of their account.
  • Delivered Orders (after the Writer clicks Deliver Now and before the order is marked as complete)
  • The Writer uses the Delivery system to extend the delivery due date to complete the requested service without providing the final delivered service to the agency. Note: Multiple reported offenses will result in permanent suspension of your account.
  • The Writer delivers no files and/or proof of work related to the agreed upon order requirements. Note: Subjectivity of the materials in question will be reviewed by the management and the agency’s Customer Support team.
  • The Writer requests additional payments, on or off the Starlightpremiumcontent platform, by withholding the final delivery of services directly related to the agreed requirements.
  • The Writer is withholding the final delivery of services for improved ratings.
  • Clients who abuse the Request Revisions button to gain more services from the Agency beyond the agreed requirements.
  • Clients who threaten to leave a damaging review to gain more services from the Agency not related to the agreed requirements.
  • Completed Orders (after the order is marked as complete and before the 72 hours limitation)
  • Users who have been reported to use copyright/trademark infringing materials after verification and with proof.
  • Clients who did not purchase commercial use rights and are reported to have used the materials commercially. Note: Terms of Commercial use are found on the Agency’s Gig Page and cannot be retroactively included once the order is completed for over 72 hours.
  • Starlightpremiumcontent Customer Support will review cases of Order delivery manipulation that prevents Clients and Writers from fully utilizing the Agency’s Resolution Center that enabled the order to be marked as complete.


Refund Starlightpremiumcontent Credits Basics Orders Violations NON-PERMITTED USAGE ABUSE AND SPAM PROPRIETARY RESTRICTIONS FEEDBACK RIGHTS CONFIDENTIALITY General Terms Agency Generated Content Ownership Gig Commercial Use License Disclaimer of Warranties Machine Translation Limitation on Liability